Frequently Asked Questions
You can place your online orders using Paypal, credit card, Shop Pay or GPay.
We only accept online orders. You will receive an email notification once your order has been dispatched. Also, we will keep you updated with the tracking details for your reference.
We provide free Standard Shipping for all orders which takes around 2-5 days. We also offer Express Shipping for $4.95 which takes around 1-2 days only.
It can take up to 2-5 days should you choose free Standard Shipping. If you need your order urgently, you can opt for Express Shipping which will only take 1-2 days for just $4.95.
Unfortunately, we do not allow customers to pick up their orders from our warehouse.
We currently do not have a physical store so all orders can be made through our website. However, we have a risk free trial for 30 days and if you're not satisfied with your order, you can return it for a refund.
Yes, we do have a 30 day money back guarantee. Feel free to ask any questions you may have to ensure that our product meets your needs. If in any case that you find our product unsuitable, you can return it for a refund.
We take pride in our quality products, hence we provide a 2 year warranty period. If there are any faults with your order, please get in touch with us to contact@techforindependence.com and we will look after you.
Returns are allowed for any purchases within 30 days of your order, please contact our customer service team on contact@techforindependence.com to request to return your order.
You can click this link, then click the 3 dots on the right side and download the manual from there: Clock Manual.
No, it does not run on batteries. It is power plugged in. It has a small battery that serves as a back-up during quick power interruption.
Yes, this is wall-mountable. It comes with a stand as well.
The clock has 13 languages to select from including Dutch, English, French, German, Greek, Indian, Italian, Polish, Portuguese, Russian, Spanish, Swedish and Vietnamese.
Please see the complete list of 40 alarms below:
1. Good morning, it’s time to wake up
2. Take a shower
3. Brush your teeth
4. Get dressed
5. Check your diary
6. Do you need to use the toilet?
7. Your carer is visiting today
8. Eat breakfast
9. Eat lunch
10. Eat a snack
11. Eat dinner
12. Drink coffee
13. Drink tea
14. Drink water
15. Feed your pet
16. Walk your pet
17. Clean up
18. Check the doors are locked
19. You have an appointment
20. Watch television
21. Take morning medication
22. Take afternoon medication
23. Take evening medication
24. Take your medication
25. Take your blood sugar test
26. Charge your phone
27.Good night, it's time for bed
28. Family are visiting today
29. Put bins out
30. Bring bins in
31. Your daughters birthday
32. Your sons birthday
33. Your Partners Birthday
34. Your Birthday
35. Your Grandkids Birthday
36.Your Anniversary
37. Merry Christmas
38. Happy Mothers Day
39. Happy Fathers Day
40. Happy New Year
The clock itself measures 25.4 cm x 16.51 cm
The alarm volume is adjustable. It is 118dB in its maximum setting.
No, it does not require Wi-Fi. It is controlled using the buttons at the back or the remote control it comes with.
No, the clock can only be set-up and adjusted in person, however, we are continuously innovating and hopefully will be able to add that feature in the near future.
The clock and reminders can only be set-up and adjusted in person, however, we are continuously innovating and hopefully we'll be able to add that feature in the near future.
Unfortunately, the alarm sounds cannot be changed.
Yes, it does have daylight savings option. To set it up, Press MENU > Select Daylight Saving Time > Press left/right arrow to toggle between countries you are in > Press OK to save > Press MENU to exit.
You can add up to 32 alarms from the 40 different pre-set reminders. Follow these steps to setup an alarm:
1. Select Alarm:
Press MENU > Press arrow down to navigate to Alarms then press OK > If this is your first alarm, press OK to select Alarm 1. If this is not your first alarm, use the arrow down button to navigate to the next alarm e.g. Alarm 2 > Press OK
2. Set Time:
Press OK on Set Time to edit > The hour of the day will be underlined > Use up and down buttons to change the hour of the day > Use the left and right to move to the minutes > Use up and down buttons to change the minutes > Press OK
3. Set Date:
Press arrow down button to navigate to Set Date > Press OK > The day will be underlined > Use up and down buttons to change the day > Use the left and right buttons to move to the month > Use up and down buttons to change the month > Use the left and right buttons to move to the year > Use up and down buttons to change the year > Press OK
4. Set Repeat:
Press arrow down button to navigate to Set Repeat > Use the left and right to move to the days of the week you want the alarm to repeat on > Press OK and the day will be highlighted red to indicate it will repeat on that day > Repeat for additional days of the week
5. Set Alarm Message
Press arrow down button to navigate to Alarm Message > Use the arrow up and down to select what the alarm message is > Press OK
6. Set Alarm Duration:
Press arrow down button to move to Alarm Duration > Press left or right button to select the duration you desire: 10 seconds, 30 seconds, 1 minute, 2 minutes or 5 minutes
7. Enable Alarm:
Press arrow down button to move to Enable Alarm > Press OK to toggle between On and Off
8. Delete Alarm:
Press arrow down button to move to Delete > Press OK
9. Exit:
Once completed press MENU to return to all alarms > Press MENU again to return to all settings > Press MENU again to return to clock
Unfortunately, you can not personalise the reminders. However, we made sure that all important reminders are added.
Here are the 40 preset daily reminders in the clock that you can select from.
1. Good morning, it’s time to wake up
2. Take a shower
3. Brush your teeth
4. Get dressed
5. Check your diary
6. Do you need to use the toilet?
7. Your carer is visiting today
8. Eat breakfast
9. Eat lunch
10. Eat a snack
11. Eat dinner
12. Drink coffee
13. Drink tea
14. Drink water
15. Feed your pet
16. Walk your pet
17. Clean up
18. Check the doors are locked
19. You have an appointment
20. Watch television
21. Take morning medication
22. Take afternoon medication
23. Take evening medication
24. Take your medication
25. Take your blood sugar test
26. Charge your phone
27.Good night, it's time for bed
28. Family are visiting today
29. Put bins out
30. Bring bins in
31. Your daughters birthday
32. Your sons birthday
33. Your Partners Birthday
34. Your Birthday
35. Your Grandkids Birthday
36.Your Anniversary
37. Merry Christmas
38. Happy Mothers Day
39. Happy Fathers Day
40. Happy New Year
This is a great feature to have so hopefully we can add it in the near future.
At the moment, the clock will alarm if there's a reminder, however, you will need to read it as it doesn't say the reminder out loud.
Press MENU > Select Volume > Press arrow left or right to select your desired volume (10 being the highest setting and 1 being the lowest setting).
By default, the alarm will make a sound for 1 minute, press the OK or MENU buttons to turn it off. Alternatively, you can set it to your desired duration during setting up an alarm. Just follow the below steps:
Press the arrow down button to move to Alarm Duration > Press left or right button to select the duration you desire: 10 seconds, 30 seconds, 1 minute, 2 minutes or 5 minutes.
Yes, the clock can be set to either 12 hours format showing AM or PM or 24 hours showing military time. To do this, plese follow below steps:
Using the button at the back of the clock: Press MENU > Select Time Mode > press the left or right arrow to switch to 12 Hour or 24 Hour > Press MENU to exit.
Using the remote: Press EXIT/SETUP > Select Time Mode > press the left or right arrow to switch to 12 Hour or 24 Hour > Press EXIT/SETUP.
Please press the arrow left/right button in the remote control to change between the different clock displays. You have three options like in the picture: digital in colour, digital in black and white and analog in black and white. View the different displays.
Yes, it can either display the time in Digital/numbers or Analog/clock display.
Please press the arrow button in the remote control to change between the different clock displays.
Yes, it does. To set it up, press MENU > Select Show Period of Day then press OK > Press left/right arrow to switch on or off > Press OK to save > Press MENU to exit.
Advance mode displays the period of the day e.g. before dawn
Default Periods of the Day: 0:00-5:59
Before Dawn 6:00-11:59
Morning 12:00-17:59
Afternoon 18:00-20:59
Evening 21:00-23:59 Night
The height of the text for each section displayed on the screen is:
Time e.g. 8:00am - 5.08 cm
Day of the week e.g. Tuesday - 2.54 cm
Time of the day e.g. Morning - 1.27 cm
Date e.g. 12 March 2024 - 1.5 cm
The clock automatically dim it's brightness during night time. To set that up, press MENU > Select Automatic brightness > press OK to switch to AUTO > Press MENU to exit.
Normal brightness starts from 7:00am to 6:59pm, screen dimmed to low brightness from 7:00pm to 6:59am.
Press MENU > Select Screen Brightness > press OK to switch to one of the six modes (auto, level1 being the lowest setting level2, level3, level4, level5 being the highest setting) you prefer > Press MENU to exit.
We have developed an extra low brightness level designed for the bedroom and also has automatic night time dimming.
Press MENU > Select Set Time > Press OK > Press the arrow up or down to adjust > Press OK to save > Press MENU to exit.
To switch between or format displayed on the clock:
Select Date Mode > Press arrow left/right to select the date mode > Press MENU to exit.